EMRAZ Travel & Tours Sdn. Bhd.


Awards and Recognition:
 


Company details

CEO/Director’s Name

Dr Hj Zulkarnain Bin Endut


Designation

Chief Executive Officer


Company Address

Emraz Headquarters,
D-G-3A Block D,
(Ground Floor) Ayer@8,
Jalan P8G, Presint 8,
62250 Putrajaya,
Kuala Lumpur.

Emraz Headquarters, D-G-3A Block D, (Ground Floor) Ayer@8,
Jalan P8G, Presint 8, 62250 Putrajaya, Kuala Lumpur.


Website

www.emraztravel.com

Since 2015, EMRAZ Travel & Tours Sdn. Bhd. provides hospitality in pilgrimage and inbound and outbound tourism. EMRAZ is committed to become the leading travel agency in Malaysia that provides various services in the tourism industry. It also wants to become one of the contributors to the Malaysian government by promoting and attracting tourists from around the world to drive the country’s economic growth.

EMRAZ’s CEO, Dr Haji Zulkarnain Endut has managed to build an excellent team to achieve the company’s objective by implementing great strategies and core Values. EMRAZ has been continuously growing and expanding its business as a one stop solution in offering quality hospitality and travel packages to customers. The company now has more than 1000 sales representatives also known as Pegawai Pemasaran Umrah throughout Malaysia and more to come. Thanks to the team of staff, EMRAZ is now close to becoming the number one leading travel agency in Malaysia.

EMRAZ core values are:
  • I. QUALITY
    To provide quality tour packages and hospitality to all customers.
  • II. INTEGRITY
    To create a powerful and integrity team in the company.
  • III. RESPONSIVE
    Always be responsive and attend to all necessities in its nature of work.
  • IV. FAMILY
    To create a strong bonding among colleagues to build a family environment at the office.
  • V. TEAMWORK
    Practice great teamwork among colleagues to smooth the work process.
  • VI. CUSTOMER’S FOCUS
    Always put customer needs as the priority to ensure their query is attended and solved.
  • VII. CONTINUOUS IMPROVEMENT
    The company believes that to grow bigger in this industry, it must always research on how to give the best in its services, management and enhance skills to serve better in future.

EMRAZ strives for the best service with an affordable price. The aim is to create opportunities for travellers in Malaysia to get a great offer to perform the Umrah in Mecca. As the number of customers grew by the year, EMRAZ’s team is also expanding and has attracted experienced talents in the tourism industry such as tour leaders, digital marketers and airport handlers to join the company. This will create brand awareness as people will remember EMRAZ every time they think of the Umrah. EMRAZ only provides services to Jemaah such as getting the nearest hotel from the Holy Mosque which is only 50 meters.

To provide the best Umrah & Hajj services for all Malaysians”. EMRAZ provides all the need of the Jemaah ranging from various products from the most affordable to the most luxurious, according to the client’s needs.

EMRAZ’s employees are the key to building the company. They are the reasons where EMRAZ stands today. EMRAZ keeps employees' needs as priorities by improving their needs, skills and knowledge that are competitive with international standards. As an Umrah & Hajj service operator, EMRAZ always thinks about improving the employee experience and the value proposition so the company can maintain the great service to customers. Once they are onboard, EMRAZ will keep thinking of the best way to build employee capability, encourage them, excite them and continue to develop and broaden their skills.

Yayasan EMRAZ was officially launched on 18 June 2022 with the main objectives to build a better world by inspiring and providing opportunities in education. Islam placed a high value on education and as the faith spreads among diverse peoples, education becomes an important channel to create a better universe. With the introduction of Yayasan EMRAZ, the company can focus on transforming communities to become educated and productive. As tourism and Umrah & Hajj service providers, EMRAZ believes that services can be improved through a learning process with quality education.

EMRAZ believes in the importance of nurturing young talents and provides its interns a professional learning experience that offers meaningful, practical work related to their field of study or career interest. EMRAZ also guides interns on career exploration and development, and to learn new skills. This will create great opportunities and bring out the best in them for their future endeavours.

EMRAZ’s Sales Consultants, also known as Pegawai Pemasaran Umrah, which numbers over 1,000 now, are the company’s backbone. They are briefed daily to ensure that they can cope with current demands. Once they are onboard with EMRAZ, teamwork will create a great team with people who trust each other.

We believe our Core Values will anchoring our success to be a
reputable hospitality industry leader

EMRAZ Travel & Tours Sdn. Bhd. is one of the subsidiary company under EMRAZ Holdings Sdn. Bhd. that focuses on tourism and traveling. Not only that, EMRAZ has to explore a few other industries to make it significant for the community. EMRAZ Holdings was incorporated in 2020 after the lockdown due to the COVID-19 pandemic. Despite facing 18 months of various challenges, the company has never given up and in fact explored few options.

EMRAZGO Sdn. Bhd. was established in 2020. With the COVID-19 pandemic, the delivery services became essential to meet demands and needs. EMRAZGO explored the market and upgraded and adapted to meet the market demands.

EMRAZ Food Industries Sdn. Bhd. explores the food industries for potential products based on demand. EMRAZ Food Industries will be launching its poultry based products soon.

EMRAZ Media Sdn. Bhd. focuses on production and publishing physical and online materials. One of its most popular product is research thesis “TOK PULAU MANIS TERENGGANU” on the Islamic scholar from Terengganu, which has reached almost 1000 copies since it was released on 2021.

Another platform of EMRAZ Media also is on YOUTUBE channel on the production of various documentary videos. As to date, EMRAZ TV has reached 1900 subscribers which can be viewed on EMRAZ TV - YouTube. EMRAZ TV aims to produce more educational materials.