From beginning as a humble retail store in Ipoh since 1983, Tokoma Sdn Bhd rose to prominence as a provider of building and construction materials in Malaysia today. During year to year operation period until today, Tokoma Sdn Bhd owes much of its success to its ability to constantly and effectively adapt to market changes which is, in turn, attributed to the invaluable knowledge and insight gained into the market trends to Malaysia’s building materials and construction industry.

By constantly integrating new forms of methodology, technology, and system particularly in areas related to information and communication into its daily operations and management, Tokoma Sdn Bhd has seen drastic improvements in productivity levels across all major area of business functions and processes, leading to efficient and quality work output through the elimination of redundant and duplicate tasks. Tokoma Bath Sdn Bhd was later incorporated in 2015, with a brand new showroom to carry and supply a wide range of bathroom and kitchen products, satisfying the needs of its discerning customers.

In order to fulfill customers need effectively and customers’ satisfaction, Tokoma had implanted following guiding principles in daily tasks and management system:

• Focus on quality and innovation
• Being passionate, considerate and emphatic towards customers, employees and the wider community within which we operate
• Commitment towards honoring what we promise
• Conduct business in a responsible and sustainable manner
• Work as team and listen to all

Today, TOKOMA have one stop solutions for supply and delivery channel, as TOKOMA is one of Yunda and J&T agent and cooperate with trustful logistic partner. Every customer’s order able deliver on time throughout Malaysia no matter in small or batch quantity. With trust and confident between customer and TOKOMA, TOKOMA become one of the major supplier for the biggest and well known developer in Ipoh, which is Taiko Properties, for their housing and plantion projects in Perak region. Besides that, TOKOMA achieved not least than 10k daily cash sales -with good reputation.

Currently, Tokoma has exciting plans involving the expansion and digitalization of their business that will eventually provide its customers seamless access to company-wide information and round-the-clock online shopping. Last but not least, Tokoma is in the process of developing its own franchise business model to open up as many retail branches as possible throughout Malaysia so as to ensure its ensure its continued and sustainable growth and success for years to come.