Rack Master Industries (RMI) is a notable supplier of racking systems in Malaysia. It offers a wide range of products, including racking systems, office filing cabinets, supermarket gondolas, pharmacy gondola, golf display gondola, display racks, and trolleys. RMI specializes in boltless storage racks, hypermarket gondolas, gondola rack systems and pallet racks. Additionally, the company provides warehousing racking systems, oppa racks, book display racks, wire baskets, hook accessories and office equipment for customers. All the racking systems are designed for quick access and to maximize minimal storage capacity. The shelving racking systems are versatile solutions for a wide range of businesses.

Over the past 20 years, RMI has specialized exclusively in selling racking systems to clients. However, the company has recently evolved its business model and is now Malaysia’s leading One-Stop Solution provider for retail. It offers comprehensive services including consultation, design, and supply to clients. In addition, RMI has recently expanded into a new business area: providing consultation services to new retailers with no prior experience. The services cover every aspect of setting up a retail business, including shop/store design, air conditioning installation, renovation, media presentation (such as signage), and the installation of display racks, office equipment, and inventory management. For instance, when clients wish to install display rack systems in supermarkets or hypermarkets, RMI provides detailed consultation on the most suitable sizes and configurations for their space. Through these services, RMI indirectly promotes and sells its products, including display racks, cabinets, and mobile compactors.

Looking ahead, RMI is committed to expanding its product range with customized solutions tailored to different industries. The company has invested in research and development to create innovative solutions for clients, enabling it to surpass its competitors. Additionally, RMI is expanding into new geographical markets, both domestically and internationally, where there is a growing demand for storage solutions.

As a company specializing in providing solutions, RMI firmly believes that delivering excellent service and high-quality products is the priority. The company is confident of retaining customers and build a positive brand reputation through exceptional service and product quality. RMI is a rapidly growing company in the SME sector. RMI is thrilled to achieve higher milestones and believes that these new achievements will set a benchmark for the company’s performance and strengthen trust with customers.