Delston Strategy Consultants Trading was founded in 2010. The company was incorporated as a Sdn. Bhd. in 2022 and is now known as Delston Strategy Consultancy Sdn. Bhd. The company has been a recognized consultancy and training service provider in Malaysia for more than 12 years. The company’s aim is to be a training provider for excellent in-house and public training services. Delston is recognized by the Human Resources Development Fund as an approved training provider in Malaysia. Delston is ISO certified and led by Managing Director Ruth Chai.

Ruth Chai Mei Hui is a successful ISO consultant who has made a name for herself in the SME industry with her extensive experience in helping manufacturing companies, distributors and wholesalers set up ISO management systems and obtaining CE certification has helped her clients achieve higher performance and growth. The company’s team comprises professionals with years of experience in business systems development and consulting, business process improvement, training and certification of ISO management systems across diverse industry sectors.

The success story of the company included helping clients achieve goals that create financial, societal and environmental sustainability for their companies. As businesses impact communities and resources, Ruth believes that adopting sustainable activities is in the best interest of the environment, the business owner and the consumer.

Under the leadership of Ruth Chai, the company received the Des Prix Infinitus Media Leadership Excellence Award in 2021/2022 and Malaysia Top Entrepreneur of the Year Award in 2022 by HWT Group Holding.

The company’s short-term goal is to source 120 clients by 2025 and achieve five streams of passive income on a monthly basis. In the long term the company aims to be the Number 1 trusted provider of ISO Consulting and Training Services in Malaysia. This includes onboarding, engaging and building more relations with sector experts in the various industries as their trusted partners.

The company’s journey is a powerful example of the impact of building relationships based on trust and quality and has built a network of trusted partners who are committed to the success of their clients and the success of the company itself. The success of the company means taking responsibility and work by seeking creative solutions to problems and challenges of clients. Moving forward, Delston is committed to making QUALITY as part of its daily activity and extending that interest and enthusiasm to clients and to more SMEs.